Step 3: Click on the Repair button to repair the app. NOTE: If the Advanced options link is missing, it’s because you are running the classic version of WhatsApp Desktop downloaded from the WhatsApp website and not from the Windows 10 Store. Click on it to see the Advanced Options link. Step 2: Scroll down the installed apps list to see the WhatsApp Desktop entry. Step 1: On your Windows 10 PC, navigate to Settings > Apps > Apps & features. If you have installed WhatsApp from the Store in Windows 10, you can reset the WhatsApp app when it’s not working. Solutions 3 of 4 Repair & Reset WhatsApp Desktop on Windows 10 This should resolve the common issues, such as sync. Step 5: Tap the Scan QR Code option and scan the QR code showing up on your computer’s screen to sign in to WhatsApp Desktop. Step 4: On your smartphone, where WhatsApp is installed, tap Menu or Settings/ gear icon, and then tap WhatsApp Web/Desktop. Start the WhatsApp Desktop again after a few minutes to see the following screen: Step 2: Once the app is running, click on the three horizontal dots (refer to the picture below) and then click the Log out option to sign out of WhatsApp Desktop. Step 1: Launch WhatsApp Desktop on your PC. Use this option if WhatsApp refuses to sync messages, or other features are not working. Obviously, you can try out this solution only if the WhatsApp is opening. Solutions 2 of 4 Sign out of WhatsApp Desktop and sign in again So, if WhatsApp Desktop is not opening, make sure that your smartphone is connected to the internet, and you are able to receive messages on your smartphone. That said, in some situations, WhatsApp Desktop might not show the error and simply refuse to start.
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